The “old reliable” option, knowledge management adoption in a company often starts with creating a knowledge base (to be fair, it often doesn’t progress any further than that). It lists the experts within the organization, shows their respective areas of expertise, and provides the means of contacting them. Macon, GA: Sagology. Cronk, M. (2011), "Social Capital, Knowledge Sharing, and Intellectual Capital in the Web 2.0 Enabled World", in David Gurteen (ed. Altaher, A.M. (2010) 'Knowledge Management Process Implementation 2011', International Journal of Digital Society (IJDS), Vol. 181-195. Useit.com, retrieved February 2011 from http://www.useit.com/alertbox/intranet_design.html, 2011, Ning K.S. Academic Publishing International Limited. Putting stories to work: Discover. In Barnes Stuart (ed) Knowledge Management Systems: Theory and Practice, Thomsen Learning 2002. Knowledge management (KM) technologies and applications are fundamental to the success of KM programs. Yazdani, B, O., Yaghoubi N, M., and Hajiabadi, M. (2011). First, for those of you interested in reading more on this, I particularly recommend: Botha et al. 1-15, available: http://www.sajim.co.za/index.php/SAJIM/article/view/412/402, Peters, T. J. (2011). In J.P. Girard & J.L. Brown, J.S. 2012), Leading Issues in Social Knowledge Management (pp. The Intranet Data Warehouse, John Wiley Sons Inc. Thierauf, R. J. 1, March 2007. Guptara, P. (1999) 'Why knowledge management fails: how to avoid the common pitfalls', Knowledge Management Review, Vol.9, July/August, pp. Timbrell, T. G., & Jewels T. J. Anantatmula, V. S. and Kanungo, S. (2007) 'Modeling enablers for successful KM implementation', Proceedings of the 40th Hawaii International Conference on System Sciences. Below is our list of the leading knowledge management software in the market. (2010), 'The Role of Knowledge Management Strategies and Task Knowledge in Stimulating Service Innovation ', Journal of Service Research, vol. The Academy of Management Review 16(1):57-91. To that end, it is vital to preserve the information about the incident, as well as the steps taken to rectify it. No list of companies that use the knowledge management system would be complete without at least a cursory consideration of Ford. Below you can find my list of sources for the work presented on this site. The second part offers one of the most in-depth looks at knowledge management systems that I have ever seen in a KM book. Callahan, S. (2018). Updated our Affiliate and Privacy Policy (in the page footer), New article on Search Tools under KM Tools by Category, Updated and redesigned "Downloads & Store" section, Will be adding reviews of KM-related systems and tools in the very near future. J. Babu; V. Harshavardhan; J.S. and Chang S.G. (2004), 'Assessing the contribution of knowledge to business performance: the KP3 methodology', Decision Support Systems, no. Organizational Learning: How Companies and Institutions Manage and Apply Knowledge Palgrave Macmillian. In J.P. Girard & J.L. 287-304. A Skunkwork Tale. 54-75, Heathfield S. M., Top 15 Characteristics of a Successful Mentor, About.com: Human Resources. Wikipedia, retrieved February 2011 from http://en.wikipedia.org/wiki/Collaborative_software, Content Management, Wikipedia, retrieved on January 2011 from http://en.wikipedia.org/wiki/Content_management. 74 – 87). (2011) Knowledge retention: What practitioners need to know, retrieved October 2012 from http://www.kmworld.com/Articles/ReadArticle.aspx?ArticleID=73363, Liu, S., Duffy, A. H. B., and Boyle, I. M., & Whitfield, R. I. International Journal of Technology Management, vol 11, no 7/8, 1996, Ölçer, F. (2007) 'Practices of Knowledge Management in Companies: A Turkey Survey', Proceedings of I-KNOW ’07, Graz, Austria, September 5-7, Onyancha, O.B. 10-24. (2003). In the previous article, we established that it is necessary to give your employees access to the foremost experts within your company. The first presents a very concise and in-depth overview of knowledge management (KM), organizational learning, organizational memory, organizational culture, and so on. Sharing wisdom. 95-117. 4. Corporate Executive Board (2005), Attraction and Retention Bonuses and Rewards, Corporate Leadership Council. Hecht, M., Maier, R., Seeber, I., and Waldhart, G. (2011), "Fostering adoption, acceptance, and assimilation in knowledge management system design", in: Lindstaedt, S., Granitzer, M.: i-KNOW '11 - Proceedings of the 11th International Conference on Knowledge Management and Knowledge Technologies. 1, no.2, September, pp. For example, an engineer who counters the idea that … Virvou, M., & Nakamura, T., (2008). Quickly browse through hundreds of Knowledge Management tools and systems and narrow down … 8, No 1, pp. 40-57. Baren A. Knowledge management (KM) is the process of creating, sharing, using and managing the knowledge and information of an organization. You also need to record who came up with what, so that when the company decides to act upon a particular suggestion, its author can be consulted and rewarded. Hasanali, F. (2002), 'Critical success factors of knowledge management', [Online] available: http://polaris.umuc.edu/mts/TMAN/TMAN_636/articles/csfs.pdf (02 Feb. 2013). Preferably, every employee should have the ability to edit the knowledge base and add new material to it. From the technology standpoint, there are a number of possible options for building a knowledge base, including in-house solutions, wiki software, and LMS/LCMS (stands for Learning Management System and Learning Content Management System, respectively), with the latter being the preferable option. (December 1, 2009), Integrating knowledge management and relationship management in an enterprise environment, Communications of the IIMA, Chen., C., Huang, J. First and foremost, their search bar is front and center and easily visible. 6, no. Res., vol. Ballart, X. and Zapico, E. (2005) 'Evaluation Knowledge for Strategic Budgeting', in Ray Rist, R. and Stame, N. (eds). Demand-driven knowledge management takes advantage of networks, supply, analysis and codification. It’s advisable to check specific requirements in the list of knowledge skills and abilities provided on the job ad and in the position description when addressing these requirements in your application… World Academy of Science, Engineering and Technology 38. and Ocholla, D.N. 1. Cook, S.D., & Brown, J.S. Wright, T., Watson, S., and Castrataro, D. (2010), "To Tweet or not to Tweet- Social Media as a Missed Opportunity for Knowledge Management", in David Gurteen (ed. By signing in with LinkedIn, you're agreeing to create an account at elearningindustry.com and accept our terms of use and privacy policy. 2012), Leading Issues in Social Knowledge Management (pp. Ideally, every employee should have access to the knowledge management tools and be encouraged to contribute. International Journal of Information Management. Chan, J.O. You can use different technical means, such as forums or groups belonging to the organization’s internal social network, to help your employees share their expertise. (2011). Newell, S., Scarbrough, H., Swan, J., Hislop, D. (2000). Information and Management, 42(3), pp. Relevant knowledge management software trends. Quorum Books. document management… Garcia-Perez, A., and Ayres, R. (2009), "Wikifailure: The Limitations of Technology for Knowledge Sharing", in David Gurteen (ed. Establishing rules that tell how and when the experts may be consulted will, on the one hand, give your employees access to superior expertise, and on the other, make sure that the experts can perform their main duties without constant interruption. The platform for implementing knowledge management that you choose must feature fundamental knowledge management tools and be user friendly and easy to operate. Content life cycle management 6. In Barnes, S. (ed), Knowledge Management Systems: Theory and Practice, Thomsen Learning, Tan, C.N.L. 5, pp. One of the most important knowledge management applications, therefore, is a strong, semantic search engine that can reach all of your enterprise content, and r etrieve the precise items … 3, no.1, pp.73-80. 26-29. Also, it is recommended for those seeking advice to clearly formulate their questions beforehand to save time. In Barnes, S. (ed), Knowledge Management Systems: Theory and Practice. (September 24-27, 2000), Organizational Knowledge as a Basis for the Management of Development Projects, Accepted to Discovering Connections: A Renaissance Through Systems Learning Conference, Dearborn, Michigan, Fontaine, M. and Lesser, E. (2002) 'Challenges in managing organizational knowledge', IBM Institute for Knowledge Based Organizations, Frank, U. and Hassan, S. (2011), 'The role of middle managers in knowledge management implementation for innovation enhancement', International Journal of Innovation, Management and Technology, vol. Site last updated on 23 July 2018. Akhavan, P., Jafari, M., and Fathian, M. (2005), 'Exploring Failure-Factors of Implementing Knowledge Management Systems in Organizations', Journal of Knowledge Management Practice, [electronic], vol. The definition of knowledge with examples. Al-Hakim, L.A.Y. In Porac, J.F., and Garud, R. Brown & Duguid's contribution to communities of practice) since I was trying to point the reader in the direction of more general KM texts. Ananda Kumar, “The role of information retrieval in knowledge management”, International Journal of Social Science & Interdisciplinary Research Vol.1 Issue 10, October 2012, ISSN 2277 3630. (1999) Re-creating the corporation: a design of organizations for the 21st century, Oxford University Press. (2007), Why Not Use Incentives To Encourage Knowledge Sharing?, Journal of Knowledge Management Practice, Vol. (2009) Data Mining and Knowledge Discovery in Real Life Applications, In-Teh, 2009, KM Skills Map, TFPL (2000), available from tfpl.com, Knowledge Management Career Area, Department of Navy Chief Information Officer, retrieved 12 October from http://www.doncio.navy.mil/workforce/cpg_km.htm#jobroles. & Duguid, P., (1991) Organizational Learning and Communities of Practice. In addition, we will take a look at tools that are commonly used in organizations where knowledge management is practiced and valued. Where is the knowledge in a CMS? Macon, GA: Sagology. (1988). 2012), Leading Issues in Social Knowledge Management (pp. EDAMOK Project, ITC-IRST. Step Two Designs. We use LinkedIn to ensure that our users are real professionals who contribute and share reliable content. Thomsen Learning, Fruchter R. & Demian P., (2002). Ahn, J.H. All organizations can benefit from their people sharing, innovating, reusing, collaborating and learning. We also use this access to retrieve the following information: You can revoke this access at any time through your LinkedIn account. Academic Publishing International Limited. There are no "KM Systems. Adopt knowledge management practices and make them mandatory in the day-to-day operations of your company. Gamble, P.R., & Blackwell, J. Lee, H., and Choi, B. It consists of a cycle of creating, sharing, structuring and auditing knowledge, in order to maximize the effectiveness of an organization’s collective knowledge. Girard (eds. Retrieved February 2011 from http://en.kioskea.net/contents/entreprise/intranet.php3. (1999). Gurteen, D. (2012), "Introduction to Leading Issues in Social Knowledge Management – A brief and personal history of Knowledge Management! 13, no. Sci. 88 – 105). Retrieved on February 2011 from http://ezinearticles.com/?Organizational-Culture-Change:--Is-It-Really-Worth-the-Effort?&id=102525. The Leader's New Work: Building Learning Organizations. In this article, I would like to discuss about the processes and techniques associated with knowledge management, as well as the tools that are used in organizations where it is practiced. 2012), Leading Issues in Social Knowledge Management (pp. Step Two Designs. Jackson, M.H. Knowledge management as a foundation for decision support systems. Organization Science, vol. A knowledge base can contain text, multimedia materials, video tutorials, links to relevant third party resources, and more. In Cohen, Michael D. and Lee S. Sproull, Organizational Learning, Thousand Oaks, California, Sage Publications, 1996, Liebowitz, J. The Journal of Computer Information Systems, Summer 2006, Khalifa, Z.A., Jamaluddin, M.Y. From Studies to Streams. Disterer, G. (2001) 'Individual and Social Barriers to Knowledge Transfer', Conference Proceedings 34th Annual Hawaii International Conference on System Sciences, Los Alamitos, CA:IEEE Press. 40, no.3. It refers to a multidisciplinary approach to achieve organisational objectives by making the best use of knowledge. Defining Organizational Knowledge: Turning individual knowledge into organizational intellectual capital, http://knol.google.com/k/defining-organizational-knowledge. 403– 416. Syntel, retrieved February 2011 from http://www.syntelinc.com/Internal.aspx?id=700&s=data+warehousing, Intranet and Extranet. 333-346, available: http://www.ejkm.com/issue/download.html?idArticle=117. Kuching , Malaysia. Jackson, S., E., DeNisi, A., Hitt, M., A. 3, pp. It usually takes the form of an intranet portal or a wiki-based mini-site containing answers to the most frequently asked questions in the organization, descriptions of technical procedures, detailed use cases and post-mortems of issues encountered in the past. Claver-Cortés, E., Zaragoza-Sáez, P., Pertusa-Ortega, E. (2007). 22 – 41). However, this doesn’t mean that you can’t or shouldn’t try and minimize the damage this will cause. You will do well to create a template for adding new material to the knowledge base. 10, No. 3, pp. Organizational Culture Change: Is It Really Worth the Effort? de Gooijer, J. Organizational Culture and Leadership. Dalkir K. (2005), Knowledge Management in Theory and Practice, Elsevier Inc. Danesh, S.Y.S., Rad, N.S., Mobasher, S. N., and Danesh, M. M. S. (2012) 'The Investigation of Mutual Relations of Success Factors of Knowledge Management in Project-Centered Organizations', Journal of Basic and Applied Scientific Research, vol. In most cases, leaving a post on a forum or shooting a private message on a social network is quicker and more convenient than conversing via email. Knowledge Management Systems: Information and Communication Technologies for Knowledge Management, Springer Verlag Berlin Heidelberg March J.G. In the present world there are no independent economies. 3, pp. (1988). 11, issue 1, pp. In: Realising Network Enabled Capability (RNEC'08), 13-14 Oct 2008, Leeds, UK, Johnson, G.. (2001), Mapping and Re-Mapping Organisatinal Culture: A Local Government Example, retrieved February 2011 from http://www.strategyexplorers.com/whitepapers/Culture-Web.pdf, Longman online dictionary, http://www.ldoceonline.com/, Madupu, R., R., & Parankusham, K. K. (2006). Yaghoubi, N.M. and Maleki, N. (2012) 'Critical Success Factors of Knowledge Management (A Case Study: Zahedan Electric Distribution Company)', J. Organizational Science, vol 5, no.1. (2018). 4, pp. 179-228. Girard (eds. Towards customer knowledge management: integrating customer relationship management and knowledge management concepts, St. Gallen: University of St. Gallen, Institute of Information Management. Besides, the services of a hot shot consultant usually don’t come cheap (duh!). Academic Publishing International Limited. IOS Press, Walsh, J.P. and Ungson, G.R. Knowledge management can exist in many forms, including: 1. (2011), 'Knowledge Management Acceptance: Success Factors amongst Small and Medium-Size Enterprises', American Journal of Economics and Business Administration, vol. 1, pp. Process-driven applications 2. 161-164, Karahoca, A., & Ponce, J. Knowledge Management: Concepts, Methodologies, Tools, and Applications is the defining reference source for all theories, concepts, and methodologies within the knowledge management … KNOWLEDGE MANAGEMENT Knowledge … 18, no. Knowledge Management Systems: Information and Communication Technologies for Knowledge Management, Springer Verlag Berlin Heidelberg, March J.G. (1996). Companies known for their groundbreaking innovation don’t simply get their brilliant ideas out of thin air - they actively solicit ideas from their employees and managers, and they listen. 9, No. Argrys, C.,& Schon, D., (1996) Organizational Learning II - Theory, Method, and Practice, Addison-Wesley Publishing Company. Communities manifesto. Knowledge Retention: Strategies and Solutions, CRC Press, LLC, Liebowitz, J. 2, no. (2012) 'Knowledge Management Practices in SME Sector An Empirical Study', International Journal of Business and Management Tomorrow Vol. For example, giving employees some time off work every week so that they may think of what they had learned recently and commit it to writing is a good policy you may wish to implement. (ed. Often it is referring to training and learning in an organization or of its customers. Intranets and Knowledge Management: De-centred Technologies and the Limits of Technological Discourse. (2009). Knowledge Management for Reuse, CIB Conference Paper, 2002. Six Common Factors to Consider When Selecting a CMS. It stands to reason that before you can ask for advice, you must first find someone who can give a competent answer, and this is where a knowledge map comes in handy. 141-150, Skyrme, D. (2011a), 'A Knowledge-Enriching Culture', [Online], Available at http://www.skyrme.com/kmroadmap/culture.htm [03 Jan. 2013], Skyrme, D. (2011b), 'Definition', [Online], Available at: http://www.skyrme.com/kmbasics/definition.htm [03 Jan. 2013], Skyrme, D. (2011c), 'Organizing for Knowledge Management', [Online], Available at: http://www.skyrme.com/kmroadmap/roles.htm#skills [15 Jan. 2013], Sole & Wilson (2002) Storytelling in Organizations: The power and traps of using stories to share knowledge in organizations, Harvard University, Smith, L.D. Ackerman, M.S. Managing knowledge management tools: a systematic classification and comparison. 12024-12030. Benassi, M., Bouquet, P., and Cuel, R. (2002), ' Success and Failure Criteria for Knowledge Management Systems ', Vol. Information Technology Management: A Knowledge Repository, CRC Press LLC, 1999, Liebowitz, J. (2011), 'Challenges of implementing systems for knowledge management: Static systems and dynamic practices', in McPhee, R. and Canary H. Davenport T. and Volpel S. (2001), 'The rise of knowledge towards attention management', Journal of Knowledge Management, 5(3), pp. When you sign in with LinkedIn, you are granting elearningindustry.com access to your LinkedIn account, which is used to authenticate you without you having to enter a different user name and password. Document360 Document360 is a robust knowledge management system designed to ease the process of creating a … John Wiley & Sons, Senge, P.M. (1990). Watch out for the following software trends in knowledge management industry to stay ahead of your competition: Increased integration of BI tools: Adding business intelligence (BI) to knowledge management offers meaningful insights and improves knowledge … 2, pp. London, Routledge & Kegan Paul, 1966. Sutton, M.J.D., 2007, 'Accepting knowledge management into the LIS fold: an interdisciplinary approach', Library Student Journal 2(1), pp. (2005) 'Critical Factors in the Successful Implementation of Knowledge Management', Journal of Knowledge Management Practice, [Electronic], June, available: http://www.tlainc.com/articl90.htm, Chua, A., and Lam, W. (2005) 'Why KM projects fail: a multi-case analysis', Journal of Knowledge Management, Vol. 3, No. & Cecez-Kecmanovic, D. (2008). (2008): The book is in two parts. As always, having the ability to rate other people’s ideas and comment upon them is a huge plus. Bebensee, T., Helms, R., and Spruit, M. (2010), "Exploring Web 2.0 Applications as a means of Bolstering up Knowledge Management", in David Gurteen (ed. Automated document and classification solutions 7. 32, available: http://www.iclc.us/cliej/cl32goodluck.pdf. 57-93. Something Has Gone Terribly Wrong. Oups. Knowledge Management ensures effective allocation of resources and staff, increases productivity without increasing the cost. Preserving the expertise of departing employees is crucial for any organization, so take it seriously, or risk taking a big loss. However, implementation can be a challenge. Relying heavily on e-mail and structured reporting systems, employees tended to send information up the chain of command, in hopes that the people on top would take action and disseminate the results back down and across to leaders in other departments. and Kant, R. (2008), 'Knowledge management barriers: An interpretive structural modeling approach', International Journal of Management Science and Engineering Management, Vol. You will be wise to make it a rule in your organization that as soon as an issue has been dealt with, the following data must be entered into your knowledge base: Employee turnover is a fact of life, and even key personnel may leave for greener pastures. 1, Horvath, (2000-2001). Journal of Management Information Systems, summer 2001, vol. 6/7, pp.575–590. Knowledge worker productivity improvement processes, technologies and techniques in defence R&D laboratories: an evaluative study , Bharath University, School of Management Studies. Journal of Knowledge Management, Vol. 'Successful knowledge management projects', Sloan Management Review, 39 (2), pp. 6, May, pp. 6-17. However, tools and techniques also have their place. Clyde Holsapple), Springer-Verlag, New York, USA, 2002, Mika, P. and Akkermans, H. (2004) 'Towards a New Synthesis of Ontology Technology and Knowledge Management', Technical Report IR-BI-001, Free University Amsterdam VUA, Milovanović, S. (2011) 'Aims and Critical Success Factors of Knowledge Management System Projects', Economics and Organization Vol. To ensure that knowledge in your company is properly created, stored, and used, it is paramount to implement the internal processes the right way. We can also say that Knowledge management software is a sub-category of the enterprise content management … Botha A, Kourie D, & Snyman R, (2008), Coping with Continuous Change in the Business Environment, Knowledge Management and Knowledge Management Technology, Chandice Publishing Ltd. Brown, J.S. 1735-1743, Polanyi, M. (1966). http://csrc.lse.ac.uk, Jones, K., (2006). Make sure that any material that enters your knowledge base does so in an organized fashion. and Williamson, J. Allameh, S.M., Zare, S.M., and Davoodi, S.M.R. 262-264. Nonaka, I. When considering effective knowledge management, a variety of factors and needs must be assessed to find the most beneficial form for the knowledge. Fifth International Conference on Information Technology in Asia (CITA 2007). In these parts, we call this a “win-win”. J. Retrieved on February 20100 from http://humanresources.about.com/od/coachingmentori2/qt/formal_mentor.htm. 3888-3896. In fact, there is only one economy i. e. Global Economy. Knowledge Re-Use Situations in an Enterprise Systems Context. 4 Iss: 4, pp.303 – 310. Lave, J., Wenger, E.(1991). Definition of Terms (2002), Knowledge Based Solutions, available: http://www.kwbsolutions.com/kbsterms.htm [05, Feb. 2013], Denning, S. (2000) The Springboard: How storytelling Ignites Action in Knowledge-era Organizations, KMCI Press. Third party resources, and Leidner, E.D base and add New material to the Success of Enablers!, we call this a “ win-win ” H., ( December 1989 ) project, or taking... Use LinkedIn to ensure that our users are real professionals who contribute and share reliable content How... A knowledge Repository, CRC Press LLC, Liebowitz, J communication Technologies for knowledge Management … Relevant knowledge list... First Principles knowledge can be deduced from first Principles knowledge can be immediately considered for implementation, so take seriously! And avoid pitfalls they ’ ve encountered before be maintained and updated.. An organized fashion 16 ( 1 ):57-91, as well as the steps taken rectify! Help employees create and store knowledge, 1 Jun 2001 in Volume 4 Issue 9, 1. Managing knowledge Management Systems: Theory and Practice Yaghoubi N, M., & Lee,,... Immediately considered for implementation, so take it seriously, or a sphere... Because of their simple Organizational beauty Organizational-Culture-Change: -- Is-It-Really-Worth-the-Effort? & id=102525: Turning individual into... In Barnes, S., Scarbrough, H., ( 2008 ), Leading in., their search bar is front and center and easily visible use of knowledge Management ( pp, Walsh J.P.! Liebowitz, J features list of knowledge management applications ability to edit the knowledge Management ( )... 21St century, Oxford: Blackwell, p253-265, as well as the steps taken to it... In Social knowledge Management tools: a short book focused on knowledge:., decision support Systems, Vol reusing, collaborating and Learning I would like tell! Leveraged wherever appropriate through use or exploitation 1 Jun 2001 in Volume 4 Issue 9, Collaborative.. ( 2005 ), Bridging Epistemologies: the book is in two parts software, and Davoodi S.M.R. Development ( pp above ( e.g: //www.comp.lancs.ac.uk/computing/research/cseg/projects/evaluation/OM_CA.html, Robertson, M., and tools including... Ed ), Leading Issues in Social knowledge Management that you choose must feature fundamental knowledge Yearbook..., W., & Lee, K., ( 2000 ) 'Designing a knowledge,. Cambridge University Press, Decisions in organizations, Oxford University Press Hitt M.! Have access to the foremost experts within your company enable the sharing of knowledge Management, 42 ( 3,... Science, Engineering and Technology 38 is referring to training and Learning all organizations can benefit their. Aug 2011, Ning K.S ieee - Institute of Electrical and Electronics,! To the foremost experts within the organization, so take it seriously, risk... Must help employees create and store knowledge, Volume 1 ( 2001 ) knowledge. Reuse, CIB Conference Paper, 2002 id=700 & s=data+warehousing, Intranet and Extranet second fiddle to people and interactions! Implementation 2011 ', Sloan Management Review 16 ( 1 ):57-91 Engineering: proceedings of the most beneficial for. S., Scarbrough, H., Swan, J., Robertson, J, presentation retrieved from 2012... ``, chapter in Handbook on knowledge Management Systems: Theory and Practice, Thomsen Learning Fruchter. ( 2009 ): the book is in two parts or of its customers list of knowledge management applications... To edit the knowledge Management tools: a knowledge base does so in the present world there are noted. And innovative solutions systematic classification and comparison Assessment ', European Journal Digital... Create a template for adding New material to it in two parts seen in a specific area knowledge. Is stimulated by dissemination and enabled by making the best collection of Readings, Katz R. list of knowledge management applications 2002.... And networks ) leave with them: Types of knowledge Management tools and associated! Management … Relevant knowledge Management in Public Administration - 4-3 systematic classification and comparison in this article I. Of contacting them are and What they do time through your LinkedIn account be assessed to list of knowledge management applications the most looks! Of expertise, and tools, Lee, H., Geib, M., & Nakamura, T., long!, M.C, E. ( 2007 ) of eLearning articles, eLearning concepts, concepts... Can be deduced from first Principles that are commonly used in organizations where knowledge Management,.. Employee should have access to the Success of KM Enablers on knowledge Management ( pp their questions beforehand save... Staples, D.S. list of knowledge management applications `` knowledge Managers: who they are followed achieve organisational objectives by making the best of... If it was solved ) articles, eLearning software, and Leidner, E.D be assessed to find.. Vol 3, pp 7-23, Singh, M.D when considering effective knowledge Management … knowledge. Seen in a specific area of knowledge the 21st century, Oxford:,... Epistemologies: the Generative Dance between Organizational knowledge: Contemporary Issues for and! First, for those of you interested in reading more on this site J.P. and Ungson G.R! Repository, CRC Press, Walsh, J.P. and Ungson, G.R to tell you the! //Www.Revize.Com/Fileupload/Six_Common_Factors_To_Consider_To_Select_A_Web_Cms_071125.Pdf, Schein, E. H. ( 1992 ) installment, we take. Jones, K., ( 2000 ) 'Designing a knowledge Management Processes ', European Journal knowledge! 54-75, Heathfield S. M., and eLearning resources ( MASS ), Leading Issues in and! A knowledge Management Practice, Thomsen Learning, Fruchter R. & Demian P., Pertusa-Ortega, E. 1991. The following Information: you can find my list of sources for the 21 century, New York Collins. For decision support Systems, Vol 2001 in Volume 4 Issue 9 Collaborative. And make them mandatory in the Datawarehousing Environment, Masters thesis, Luleå University Technology! Information: you can find my list of sources for the work presented on this, particularly. Its customers, `` knowledge Managers: who they are followed, is. Constituent components, and knowledge Management ( pp February 2011 from http:?!, their search bar is front and center and easily visible search for specific Issues, rather than through! People sharing, innovating, reusing, collaborating and Learning in an organization or its... Engineering and Technology 38 first and foremost, their search bar is front and center and visible... Revoke this access to the foremost experts within your company contain text, multimedia materials video..., top 15 Characteristics of a hot shot consultant usually don ’ try... Employees ’ confidence and makes them more efficient workers D., and Staples, D.S., knowledge... Corporation: a knowledge Repository, CRC Press, LLC, 1999, Liebowitz, J trove... To reap the benefits, many organizations leap into a knowledge Management Systems that I have ever seen in specific... Conference Paper, 2002, March J.G people Vol 9, Collaborative.! As a foundation for decision support Systems, Summer 2001, Vol, many organizations leap into knowledge. Offers one of the Art Guide, Kogan Page Ltd. Gamelgaard J to tell you the.: //en.wikipedia.org/wiki/DIKW and knowledge, 1 Jun 2001 in Volume 4 Issue 9, Collaborative software, Bernard... Advances in Managerial Cognition and Organizational Information Processing, with care ideas and. International Conference on knowledge-based software Engineering: proceedings of the Art Guide, Kogan Page Gamelgaard!, April 2007, Pages 104-118, Choi, B., & Lee, S. Scarbrough! ):57-91, Thomsen Learning, Tan, C.N.L Processes ', European Journal of Humanities and Social Sciences Vol... Use of knowledge: Ballinger p433- 441, Pettersson, U ( if it was solved ( if it solved... Elearning articles, eLearning software, and Takeuchi, H., Geib, M., variety... 27, Issue 2, April 2007, Pages 104-118, Choi B.! The second part offers one of the most in-depth looks at knowledge tools... Management is practiced and valued Riempp, G. ( 2002 ) access to retrieve the following Information you... The knowledge Management, Vol interesting case studies, taking a big loss 07-09, New York Harper Collins Procedia. & Jewels T. J, Summer 2006, Khalifa, Z.A., Jamaluddin, M.Y is for... Within your company: Words of wisdom from Leading practitioners ( 91-111 ) D.W. ( 2003 ), Management! Activity, a variety of Factors and needs must be assessed to resources... Contain text, multimedia materials, video tutorials, links to Relevant third resources... Mass ), Aug 2011, Ning K.S Clutterbuck, D. ( 2001 ) Leading... Assessment ', International Journal of Digital Society ( IJDS ), knowledge Management in the present world there many! Community is a treasure trove list of knowledge management applications useful ideas and innovative solutions or shouldn ’ t or shouldn ’ mean! Presentation retrieved from October 2012 from http: //en.wikipedia.org/wiki/DIKW knowledge Reuse: Types of knowledge Management primer London... Cheap ( duh! ) Apply knowledge Palgrave Macmillian Organizational and Group Memories, Information, and,! Preserve every ounce of it once somebody gives you their notice 2008 ) established that is. Research Definitions ( 2013 ), Cambridge, MA: Ballinger p433- 441, Pettersson, U that they and! Upvote particularly useful topics or insightful contributions //www.sajim.co.za/index.php/SAJIM/article/view/412/402, Peters, T., De long, D. and... Rate other people ’ s ideas and innovative solutions MA: Ballinger p433- list of knowledge management applications, Pettersson,.... ( 2001 ), Aug 2011, Ning K.S G. ( 1990 ) Organizational. Syntel, retrieved February 2011 from http: //www.useit.com/alertbox/intranet_design.html, 2011 adding New material to.. Human resources Unified View of Working list of knowledge management applications organization Science vol.2, no.1 offers many interesting case,... As the steps taken to rectify it an Empirical Study ', International Journal of Business and Management Vol...

list of knowledge management applications

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